Privacy Policy

Last Updated On: 01-Jan-2025

Effective Date: 01-Jan-2025

At NORSTAL, we are committed to protecting your privacy and ensuring that your personal data is handled responsibly and securely. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, subscribe to our communications, or engage with our services. By using our website or interacting with us, you agree to the terms of this Privacy Policy.

This Privacy Policy outlines the practices of NORSTAL SRL, located at Strada Libertății 236-238, Apahida, Jud. Cluj, România, 407035, Romania. You can reach us at email: office.norstal@gmail.com

It explains how we collect, use, and disclose your information when you visit and interact with our website (http://norstal.ro) (the “Service”).

By using or accessing our website, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please refrain from accessing or using the website.

We reserve the right to update this Privacy Policy at any time without prior notice. The revised Privacy Policy will be posted on the website and will take effect 180 days after it is posted. Your continued use of the website after this period will signify your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.

1. Information We Collect

We collect and process the following personal information:

• Full Name
• Email 
• Mobile number
• Company

2. How We Collect Your Information

We collect/receive information about you in the following manners:

• When a user fills out the registration form or otherwise submits personal information
• When you interact with the website
• From public sources

3. How We Use Your Information

We use the information we collect about you for the following purposes:

• Marketing/Promotional activities
• Creating user accounts
• Collecting customer feedback
• Providing support and assistance
• Managing customer orders
• Administering information
• Resolving disputes

If we want to use your information for any other purpose, we will ask for your consent and use it only for the specified purposes unless required by law.

4. How We Share Your Information

We do not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:

• Analytics: We may share your information with analytics providers for tracking and improving services.
• Legal Compliance: We may disclose your information to comply with applicable laws, regulations, court orders, or legal processes.
• Business Transfer: If our company is merged or acquired, your information may be transferred to the new owner.

We require third parties to use personal information only for the purposes for which it was transferred and not retain it longer than necessary.

5. Retention of Your Information

We will retain your personal information for:

• 90 days to 2 years after user accounts remain idle
• As long as we need it to fulfill the purposes for which it was collected
• Certain information may be retained longer for legal, record-keeping, or fraud prevention purposes
• Residual anonymous and aggregate information may be stored indefinitely.

6. Your Rights

Depending on applicable law, you may have the following rights regarding your personal data:

• Access: Request access to your personal data.
• Rectification or Erasure: Request correction or deletion of your data.
• Portability: Request to transfer your data to another entity.
• Restriction or Objection: Restrict or object to the processing of your data.
• Withdrawal of Consent: Withdraw any consent previously provided for data processing.
• Complaints: Lodge a complaint with a statutory authority.

To exercise these rights, you can contact us at eduard.norstal@gmail.com. We will respond to your request in accordance with applicable law.

You can also opt out of direct marketing communications by contacting us at eduard.norstal@gmail.com.

Note that if you do not provide or withdraw consent for processing certain personal information, you may not be able to access or use services for which your information was sought.

7. Security

We take reasonable security measures to protect your personal information from loss, misuse, or unauthorized alteration. However, due to the inherent risks associated with internet transmission, we cannot guarantee absolute security and cannot ensure or warrant the security of any information you transmit to us. You do so at your own risk.

8. Data Protection

If you have any questions or concerns regarding the processing of your information, you may contact us at:

NORSTAL SRL

Strada Libertății 236-238, Apahida, Jud. Cluj, România

Email: office.norstal@gmail.com

We will address your concerns in accordance with applicable law.

By using our website or interacting with us, you agree to the terms of this Privacy Policy.